Refund Policy
Refund requests are granted in cases where a system error has occurred or our support team is unable to find a solution to the issues referred to us. Please note that in most cases some additional technical information may be required; Therefore, we are counting on your cooperation.
Refund request is not granted in cases where the problem is related to a fault originating from adobe over which we have no control.
However, if you have any issues or concerns with your plugin, please contact us and we will evaluate the best way we can help you.
Please evaluate the following points carefully:
1. Ensure that you are using the version required to operate the product properly before purchasing it. On each product description page you can find:
- • What is included in the plug-in.
- • minimum requirements;
- • recommended settings;
- • Technical Specifications.
2. Be aware that our templates/plugins have their limitations (Each product is designed with a specific solution in mind; it's not for everyone. Before proceeding with the purchase, make sure the specific features of the plugin will meet your needs. If it doesn't have feature you want, this does not entitle you to a refund).
3. Be aware that we do not publish all available parameters. (We only publish the parameters that we think are important to most users.).
4. Our products are different from those of other companies. They are not the same. Don't assume they have the same features.
5. Refund is also not available if.
- • I regret my purchase.
- • The plug-in does not work as you thought it would / you will not like the result after using it;
- • You don't have the correct software/version to make it work.
If you are in a different situation than any of the above, reach out to us so we can help you and investigate what is going on. Under careful evaluation, our team will analyze to give a fair decision on this issue.
1 - Description of the object.
MegaStore is not liable for damage and will not make any compensation to a buyer who does not note the compatibility information made available on
2 - Exclusion of warranties.
All Products marketed and distributed by Licensor are immediately obtained by downloading on the Website. For this reason, except in cases where errors are fixed in the file or in a version different from that advertised, Licensor provides no guarantee of payment of amounts due on its products.
In view of what has been specified in the preceding paragraph, all attempts to fix the discrepancy in the product obtained by the licensee being fruitless, it will guarantee him / her the replacement of another product of the same value or the full return of the value paid, without you having the right to any kind of compensation.
No board or information, written or oral, obtained by Licensee through the MegaStore Website shall create any kind of warranty or other obligation not set forth in this License to Use.
3 - Contact information.
In case you have any questions about any rule or condition stated in this refund policy, please reach out to us so that we can clear all the questions.